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To view our most asked questions please click on the questions below to view the answers.
What Identification is required to be submitted prior to start of course?A valid Government Identification is required and must be presented for registration and to the instructor on the first day of course commencement. (Driver’s License, Passport, Vantage card). Trainees are expected to be in a good state of health and physically capable of fully taking part in all program activities. Trainees are expected to participate in all physical training requirements. A valid Medical Certificate is required to be submitted prior to the start of course.
For more information on Medical Fitness – Click here Medical Requirements
Where are you located?We are located at 20 Hallett Crescent, Suite 100, St. John’s, NL, Canada. To view map and close-by amenities, click on the following link: https://binged.it/2W8HJCC
How do I register for a program?To register for courses, please contact our Registrar:
Registrar
Toll Free: 1.800.788.3888
Tel.: 1.902.465.3888 x 103
Direct: 1.902.405.8341
Fax: 1.902.466.2929
Email: registrar@sstl.comWhat is your cancellation policy?Survival Systems Training requires three (3) WORKING days notice for any cancellation. SSTL’s cancellation policy will apply to any trainee or company representative who fails to provide 3 business days notice. For further information, please contact reception:
Reception :
Toll-Free: 1.800.788.3888
Tel.: 1.902.465.3888 x 100
Fax: 1.902.466.2929
Email: reception@sstl.comIs parking available on site?Free parking is available for our trainees; however, it is limited.
Is food service available on site?Trainees are responsible for obtaining their own lunch between the hours of 01200 and 01300.
What time are the classes conducted?Classes are generally conducted from 0830 to 1730. Trainees who are absent for any duration of a course must complete all sections before they can receive certification.
What nearby accommodations are available?The following accommodations are within walking distance to the training location:
How do I get a new certificate or ID card if I have lost or misplaced mine?New or faxed copies of certificates and ID cards can be issued at a cost of $20.00 per item. For further information, please contact reception:
Reception
Toll Free: 1.800.788.3888
Tel.: 1.902.465.3888 x 100
Fax: 1.902.466.2929
Email: reception@sstl.comHow long do I have in which to renew my certification?Certain certifications at SSTL can be renewed by taking a refresher course.
Certifications MUST be renewed BEFORE the expiry date.
Individuals who fail to renew their certification by this time must submit a letter of acceptance to Survival Systems Training outlining:
Please note this letter must be approved by SSTL before you can be registered for a refresher course. If the letter is approved, you have to attend the dates requested in the letter for the refresher and if for any reason you cannot attend, the initial full course would have to be retaken.
Letters of acceptance can be forwarded to our Registrar:
Registrar
Toll Free: 1.800.788.3888
Tel.: 1.902.465.3888 x 103
Direct: 1.902.405.8341
Fax: 1.902.466.2929
Email: registrar@sstl.comWhat are the terms of payment?Survival Systems Training Ltd. accepts the following methods of payment :
Companies with an established credit history with Survival Systems may arrange payment on approved credit. All payments are required in full on the first day of training. -
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